CLIENT WORK

SERVICES

SOCIAL MEDIA PLANNING SOCIAL MEDIA PLANNING

Determining your social media goals and creating a social media plan to reach those goals within your budget.

CONTENT STRATEGY CONTENT STRATEGY

Creating a content strategy that effectively speaks to your target audience and bringing that content to life.

COMMUNITY MANAGEMENT COMMUNITY MANAGEMENT

Managing your social media communities, growing channels and building community engagement.

SOCIAL MEDIA AUDITS SOCIAL MEDIA AUDITS

Reviewing your existing social media channels and providing insight and recommendations to optimize those channels.

SOCIAL MEDIA MONITORING SOCIAL MEDIA MONITORING

Monitoring and analyzing conversations surrounding your brand and highlighting findings and determining trends.

INSIGHTS & ANALYTICS INSIGHTS & ANALYTICS

Analyzing your social data and providing insight and recommendations to optimize your channels.

SOCIAL ADVERTISING SOCIAL ADVERTISING

Creating social ad campaign plans and executing the social ads including Facebook and Twitter ads.

INFLUENCER OUTREACH INFLUENCER OUTREACH

Creating and executing influencer outreach plans to help your brand reach a community of influencers.

SOCIAL MEDIA TRAINING SOCIAL MEDIA TRAINING

Providing hands-on social media training to help your team execute successfully internally.

ABOUT ERICA LAM

erica lamErica's career in social media started started in 2006 when she founded The Style Spy, an award winning Canadian fashion lifestyle site. The site was awarded a Silver Award for Best Web Design and was a finalist for Best Online-Only Publication in the 2011 Canadian Online Publishing Awards. Known as a social influencer, Erica was chosen as the only Canadian blogger in 2011 fly to LA to interview David Beckham and New York to interview designer Vera Wang. She's partnered with brands including Capital One, Scotiabank, McDonald's, Ford, Hudson's Bay Company, Aritzia, TOPSHOP, ALDO, H&M and AXE. She manages and leads a team of contributors across Canada.

In 2009, Erica became the lead social media strategist at Cossette West and later, Dare, where she created social media strategies for brands including Baileys, Sony Ericsson, John Frieda, McDonalds, GAP, Honda, Tourism British Columbia, Ronald McDonald House Charities and Ivanhoe Cambridge.

In 2012, Erica left Dare and moved to Montreal and started her freelance career, working directly with both agencies and brands. Since then, she's worked with whil, The Noodle Box, Shape Properties, Highstreet, Lougheed Town Centre, Brentwood Town Centre, Vitala Foods, Martin's Apple Chips, BC Tree Fruits, Avocados from Chile, Envy Apple and Gentle Fawn. Most recently, her work with Highstreet was recognized in the ICSC Canadian Shopping Centre Awards, winning a Silver Award for Marketing Excellence, Social Media.

Now back on the West Coast, Erica is based in Vancouver, BC.

TESTIMONIALS

chip_quote-540x355“Erica was an integral part of whil in launching the concept across North America. Erica helped me fill an essential gap, recommending and implementing social media strategy from Instagram influencer campaigns to ‘on-brand’ social content. She also provided me one-on-one training, and demonstrated effectively the power of social media. Her role as a senior social media strategist was invaluable throughout the project.”

- Chip Wilson, Founder of Lululemon Athletica

Taya Hawes-Pulu_CMO Cossette West“Erica is so great to work with. She intuitively understands the nuances required to create killer content and build community and more importantly, actually knowing how to make it happen. She is one of the few social planners I have met that truly grasps this. Erica is also a consummate professional and amazing collaborator. Always open to feedback, with a no-ego attitude, she possesses a shared desire for always raising the bar. This is why we love working with her and our clients do too.”

- Taya Hawes-Puiu, CEO, Partners & Hawes

20121005-pg105ful“I worked with Erica at both Dare and Pound & Grain, and she was a great addition to the team. Erica is the rare multi dimensional social media marketer grounded with a solid marketing background, which enables her to truly understand how social media can advance a brand. I found this to be a unique and valuable quality given all the false social media prophets out there. Erica is passionate and professional about her work, and always maintained a solutions oriented approach.”

- Sandy Fleischer, Managing Partner, Pound & Grain

ab624706fd2b79e64317f2ce515f4e57_400x400“Erica has that rare combination of being both a strong Social Media Strategist and having a dynamic ability to implement. She looks at all components of a marketing strategy or ad campaign to ensure social media plays an integral part in supporting the overarching goal. Whether its developing a blogger outreach program, writing posts for Facebook or Twitter and analyzing results through free or paid social media tools, she is efficient and effective.”

- Jeff Schaeffler, Director of Product Marketing & Online Revenue, Hootsuite Media

Jon-Haywood-Oct.-2013“If you want to work with someone who knows the social media world inside out, is diligent, professional, collaborative, knowledgable and (just as importantly) fun, then Erica is your person!”

- Jon Haywood, Head of Strategy, Nomads Agency

photo“I’ve had the privilege to work with Erica as a Senior Social Media Strategist for many of our clients. She not only provides great growth, and engagement strategies for the brands we work with but also executes masterly and provides on time reporting. Erica has always met, our often tight, timelines and is extremely professional to collaborate with.”

- Andrea Bava, Director, Blitz Media & Events

sp“Lougheed Town Centre is very fortunate that Erica Lam was recommended to us when we were in need of help with our social strategy development. Erica has proven herself to be very informative, creative, forward-thinking and easy to work with. We look forward to working on more projects with Erica and would highly recommend her to anybody looking for somebody who will always exceed your expectations!”

- Sara Park, Marketing Manager, Cadillac Fairview Pacific Centre (Formerly of Shape Properties Lougheed Town Centre)

Screen Shot 2014-09-06 at 12.20.44 AM“During my time at Tourism BC, I worked with Erica on developing our social media strategy and process specifically setting up our listening and reporting tools. Her work ethic is impeccable and was always available when we needed her. Aside from that Erica knows her stuff, she lives and breathes social media and it shows thru her passion and commitment to her clients. I would hire Erica in a heart beat.”

- Jose Gonzalez, Digital of Digital Marketing, Vega

highres_182085982“Erica is one of those rare communicators who truly knows the power of social media marketing in the context of brand experience. The fact that she actually practices it under her Style Spy nom de plume, is beneficial to all, clients, teammates and fashionistas.”

- Angele Beausoleil, Former VP Strategy & Innovation, Dare